FAQ

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We’ve shared some of our most frequently asked questions to help you out!
  • We DO NOT sell second hand laptops
  • Brands that we sell are HP, Lenovo, Acer, Dell, Asus (Min Spec: 4gb Ram, 15.6 inch, 500gb Storage)
  • Laptops not listed on our website can be sourced in two (2) days
  • Laptops are available immediately

       Terms and Conditions

  • Up to six (6) months
  • Pay 45% deposit and settle the balance in equal installments
  • Approve debit order authorization via sms
  • You only get your product when your product is fully paid
  • NO Refunds, customer can opt for a different product of the same value
  • Complete online application form or visit one of our store closer to you
  • Documents required : ID copy, proof of registration and 3 months bank statements

       Terms and Conditions

  • Up to 3 months
  • Pay R5000 deposit and settle the balance in two equal installments (Laptops only)
  • Pay 50 % deposit on small items and pay balance in one installment (e.g. Laptop bag)
  • Approve debit order authorization via sms
  • You get your product immediately when account is approved and deposit is paid
  • NO Refunds, customer can opt for a different product of the same value
  • You must have a stable income to open an account successfully(E,g – Allowance)
  • Complete online application form or visit one of our stores closer to you
  • Documents required : ID copy, proof of registration and 3 months bank statements
  • Teachers can pay 50% deposit and settle the balance on the next pay day

Students: ID copy, proof of registration and three (3) months bank statements

Private Individuals: ID copy, payslip copy, three (3) months bank statements and proof of residence

  • Fundi card pricing is 7% higher that cash prices due to interest paid to fundi.
  • If you have R5000 on your card the cash value will be R4650 and you will top up
  • NB: The % can be up to 10% depending on your bursary funder and Fundi rates.
  • We are accredited FUNDI/ NSFAS merchant since 2013
  • We have Fundi and Sbux systems in place
  • Bursary beneficiaries ( Request a quotation from our store, submit to Finance office to arrange an EFT, then collect your laptop)
  • All campuses : NWU, UJ, Wits, UP, UNISA, CUT, TVETS etc.
  • You simply buy online via our website, make a payment and we deliver directly to your student residence
  • Online orders takes 2 to 3 Days Nationwide
  • Average delivery cost is R120 to R250 directly to your home address
  • We can deliver for free within 10km radius from our stores
  • You can also send us your fundi card via Pep Store (Ref P8379 : Use our business name and cell number 063 330 2194)
  • We have an insurance cover for only R49 per month (Pay a deposit of R250)
  • All our products carry a seven (7 )days guarantee and a full one (1 )year warranty
  • We also have 3 years onsite warranty for about R360 (Once off).  Technician will come to your residence within 24 hrs to fix your Laptop. You can take this option within three months after buying your laptop from us.

Click on link if you would like our courier to collect your device for repairs : Click Here

Information required to complete courier online form above

  • Laptop dimensions will be Box – 1 ,Weight –  2,25, Dimensions – 52 x 30 x 7
  • HP Laptops Address

Ensure IT Services, Unit No 9 & 10

Alphen Square South

No 745, 16th Road

Randjespark, Midrand

  • Lenovo Laptops Address

Partserve

Linbro Business Park

16 Milky Way Avenue

Frankenwald, Sandton 2065

  • Our repairs take two (2) to three (3) weeks, max 7 weeks depending on the problem
  • We have dedicated online support service for customers who cannot walk in to our store
  • You can also Whatsapp us to check if we can not solve your problem online
  • To track your repair status use the case or job card number received from us and click on one of the links below

            HP Products : Click Here

            Lenovo Products : Click Here

  • Free Office 365 for students

           To Download Click Here

  • We also sell to general public, all local schools and learners
  • Vanderbijlpark :          29 DF Malan Street, CBD
  • Pretoria West  :           450 Rebecca Street, Pretoria West, Opposite TUT
  • UJ                      :           38 Beit Street, Doornfontein, Next to Ellispark Student Residence
  • Students from other institutions can simply order online via our website and we will deliver anywhere in the country
  • Facebook : VTC-Vaal
  • Facebook group : VTC on Campus (Student laptops)
  • Instagram :  vtcon_campus
  • Twitter      : vtcon_campus

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