Suppliers of Laptops, Desktops & ICT Products & Services in South Africa
Business is our passion. To us, trading is not just a series of transactions – it is value-driven and an opportunity to build long-term relations and lasting solutions. Because of our strong passion and a clear vision, we have been in existence since 2013.
We have grown in leaps and bounds, and embraced challenges to gain experience and overcome turbulent times, in order to grow at an increasing rate. Even at our lowest point, we continued to serve our customers in line with our values of excellence and diligence.
After Sales Support
At VTC we assist all our customers to set up their new devices. All our products carry a 7 day guarantee and a full 1 year warranty. Dead-on-arrival devices are replaced instantly. Traditionally, most stores takes 6 to 7 weeks to complete repairs, but our repaired products are returned to our customers in less than two weeks, while many small device repairs take just a few minutes in our store. In addition, we also have an online support service for customers who cannot walk in. We also go the extra mile and deliver and collect devices from customer residences, particularly for students.
Another key advantage for customers is that our stores are perfectly located close to the main gates at all universities where we do business, so it is easy for customers to just walk in if they experience any issues with their devices. Being located next to the campus ensures a convenient drop-off point for devices, so customers do not have to travel long distances in order to have their devices repaired if a problem occurs.